As a member of the Fundraising Standards Board (FRSB), World Vision UK has made a public promise to adhere to best practice, honesty, transparency and accountability in all our fundraising activity. We recognise that this promise and our membership with the FRSB will enable you to give to us with increased confidence.
Our fundraising promise to you
- We are committed to high standards
- We are honest and open
- We are clear
- We are respectful
- We are fair and reasonable
- We are accountable
Feedback and concerns
Should you have any concerns about the way we fundraise, we encourage you to get in touch with your feedback. We would love the opportunity to answer any questions you may have and to resolve your concerns as quickly as possible.
You can find all the information you need to get in touch with us on our contact us page. If, however, you are not satisfied with the way we handle your concerns, you can also contact the FRSB who have an independent complaints procedure and will work together with you and World Vision UK to reach a solution.