CONTACT US

To ensure your enquiry is dealt with swiftly, please use the links below to contact the appropriate team.

We make every effort to respond to email enquiries as quickly as possible.  However, due to the high level of correspondence, it may take a little while before we are able to get back to you.

If you need to report allegations of misconduct against any member of World Vision's staff, click here for details.

Address:


Head Office

World Vision UK
Opal Drive
Fox Milne
Milton Keynes
MK15 0ZR

World Vision UK
5th Floor
11 Belgrave Road
London
SW1V 1RB

 

General enquiries

01908 84 10 00

Supporter helpline

01908 84 10 10

Fax

01908 84 10 01

Email

info@worldvision.org.uk

Specific Enquiries

Information for sponsors

Information for sponsors

If you need to change your personal details or you want to find our more about visiting your sponsored child, our My Sponsorship pages are the source of all the information you need as a sponsor.

I want to:

 
Complaints

Complaints

Your experience of us and our work is very important to us, without you we wouldn’t be able to make a difference for vulnerable children around the world. If you are dissatisfied with World Vision please let us know:

  • You can phone us on 01908 84 10 10. One of our Supporter Care team members will be pleased to help you. Our phone lines are open Monday to Friday 9am-5pm.
  • You can email us at complaints@worldvision.org.uk
  • Or you can write to us at: World Vision UK, World Vision House, Opal Drive, Fox Milne, Milton Keynes, MK15 0ZR.
 
Minicom (Typetalk)

Minicom (Typetalk)

Our Supporter Care team has trained individuals who can respond to any query received through our minicom unit, also known as Typetalk. The number is:

01908 24 45 44

 
Media team

Media team

Our dedicated press team is available to respond to any query, 24-hours a day, seven days a week.

24 hour press line (for journalists only):
07889 631613

We also have a dedicated page containing individual contact details for the entire Media team

 

safeguarding and contacts

Child safeguarding and other concerns

World Vision is fully committed to protecting the security, privacy and dignity of the children who take part in our child sponsorship programmes. If you have any concerns about someone who may be contravening our child safeguarding policy, please contact us on 01908 84 10 10, email childprotection@worldvision.org.uk or click here to report a child safeguarding concern.

This site is available throughout the World Vision Partnership and you may also use this site to report allegations of misconduct by World Vision staff or agents. This should include behavior constituting:

  • Violations of law;
  • Violations of WV policy;
  • Actions perceived as unethical;
  • Trafficking in Persons. If you suspect that someone is engaged in or has been the victim of human trafficking in relation to World Vision please immediately inform your management or file a report by clicking here.

Corporate relations

World Vision enjoys the support of many private and public organisations. If you would like to discuss the benefits of your organisation partnering with World Vision in more detail, please email our Corporate Relations team at corporate@worldvision.org.uk

Student and academic resources

Due to the amount of resources required, we are unable to comply with requests for assistance with academic research papers or projects. We are sorry that we cannot help in this way, but there is lots of pertinent information throughout the site that you may find useful.

Website queries and issues

We hope that you find everything that you need on our website, and that you find it easy to use. However, if there is anything you think we should know about, we would love to hear from you.

World Vision Partnership

World Vision is the world's largest international children's charity, and we have support offices around the globe. Below is a list of some of our other World Vision offices - simply click on the link to visit their website.