Data Protection policy (Overview)

Data Protection Policy

Our promise to you is that the information you give us is treated in total confidence and stored in full accordance with the Data Protection Act 1998. It is kept only so we can provide you with the information and services that best match your requirements and preferences. We may conduct data analysis and market research, but we never sell or pass on your details to any third party for marketing purposes. We will provide you with details of our work and of carefully selected third parties.

World Vision will only use your information to the extent that you allow us to. If you have given World Vision specific instructions on how you wish us to contact you, we have a legal responsibility to respect your wishes. We never sell or pass on your details to any third party for marketing purposes. Your details will only be made known outside the World Vision partnership – including outside the European Economic Area – where we use other organisations to carry out work on our behalf such as fulfilling orders, processing mailings, or analysing data. As a UK based charity, World Vision is committed to, and bound by the Data Protection Act 1998. Your statutory rights are not affected.

We will always respect your privacy, never providing your details to others for marketing purposes. Your details will only be made known outside the World Vision partnership – including outside the European Economic Area – where we use other organisations to carry out work on our behalf such as fulfilling orders, processing mailings, or analysing data.

From time to time we will send you information about our work, including appeals and feedback on how your donations have been used. We hope you will always let us keep you informed about our work. However, if you would rather not receive such information, please email us at info@worldvision.org.uk or write to the following address:

Supporter Services
World Vision UK
World Vision House
Opal Drive
Fox Milne
Milton Keynes
MK15 0ZR

Online data

World Vision does not collect any personal information from visitors to its website other than information that is knowingly and voluntarily given. This personal data is stored in-house on our computerised systems to enable us to respond to your requests and maintain your membership as a World Vision supporter. Anonymous information is collected, such as the number of visitors to the website in a given period, but it is purely statistical and cannot be used to identify an individual user.

World Vision will always endeavour to protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. We fully understand the concerns people may have about releasing personal details over the internet. We are committed to investing in technology to provide security for your information, including working with leading suppliers of secure payment services.

All payments by credit card over the internet are processed through a secure server by WorldPay.com on our behalf. You can read WorldPay's security policy in full here